Home › Method and guarantee
No estate agency in Alicante publishes its terms. We do, because that is exactly where owners tend to get burned.
When you sign with us you have seven calendar days to receive your written sales plan: a reasoned asking price, the timeline, the channels your property will appear on, in which languages, and who your named contact is with their direct number.
If that document isn't in your hands on day seven, you cancel the instruction at no cost and without argument. No penalty, no lock-in, no invoice for expenses.
A study of your property and of what is genuinely closing in your area, international demand included.
The seven-day document: price, timeline, channels, languages and named contact.
Professional photography, video, floor plan and light home staging where it helps. At no cost to you.
Spanish and international portals, our own buyer database and campaigns in four languages.
We qualify before we show. Nobody browses your home on a Saturday out of curiosity.
Negotiation, deposit contract, notary coordination and support through to signing, in the buyer's language.
We work on a sole agency basis only and we are paid only when the sale completes. If your property doesn't sell you pay nothing: no photography, no portals, no advertising, no admin.
| Item | How it works |
|---|---|
| Fee | A fixed percentage of the final sale price, agreed and signed before we start. It does not change mid-process. |
| When it is paid | At the notary, on completion. Never in advance. |
| If it doesn't sell | Zero cost. Photography, video, portals and advertising are all on us. |
| Lock-in | A term agreed in writing with voluntary renewal. No automatic rollover. |
| Sales plan | In writing within 7 calendar days, or you cancel at no cost. |
| Reporting | Regular activity reports: viewings, where enquiries came from and honest feedback, including the parts you won't enjoy. |
The exact percentage depends on property type, area and price. We tell you in the first conversation, before you sign anything.
Request the International Buyer Report. Free, within one working day, no obligation.
A VITALITY adviser is preparing your report and will email it to you. Prefer a call first? Message us on WhatsApp.
The International Buyer Report is free and commits you to nothing.
Get my report